Tim Rietz and his co-authors from the University of Auckland, James Tizard, and Kelly Blincoe have received a distinguished paper award at RE 2020 for their paper „Voice of the User: A Demographic Study of Software Feedback Behaviour. “ The paper sheds light on differences in user feedback behavior on mobile app stores, product forums, and social media. The responses of 1040 software users indicate, for example, that the #1 motivation for giving feedback on app stores or social media was to show appreciation!